About OSI OUtsource It

OSI Outsource It was founded in 2008 by Koren Palmer. OSI empowers business owners to feel in control of their finances. We work to remove stress, confusion and uncertainty and replace it with clarity, freedom and control. We help our clients understand their financial reports, which in turn allows them to make better decisions in their business.

OSI uses the highly regarded Pure Bookkeeping System for all of our clients. This ensures that our you can pass your financial records to your accountant without needing them to make many adjustments saving you time, money and hassle. No matter which of our team members work on your file, the bookkeeping will follow the same guidelines, creating impeccable, accurate and consistent records. Not only that, but we'll provide you with a bookkeeping manual for your business so that no matter who is doing your bookkeeping, your records will maintain accuracy and consistency moving forward.

Bookkeeping isn't just about keeping your records compliant, it is a key component of your business being successful. We'll help you to understand what your business expenses are, and how to review the balance sheet versus the profit and loss statement. We can assist you in making important business and financial decisions, and you'll have peace of mind knowing exactly where your business is at.


Our core values

  • open and honest communication

  • integrity in what we say and do

  • consistency and reliability

  • continual improvement

  • balanced lifestyle

Meet the team

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Koren's motto to live by: "Be kind to everyone. Kindness goes a long way."

Given the opportunity to get to know Koren, you will find that she is kind, personable and fun and that the care she has for people truly extends into her business as well.

Koren has 20 years of experience in bookkeeping across service based industries such as automotive, construction and development, oil and gas, hospitality, dental and health services, engineering, legal, holding companies, and more. Koren is devoted to utilizing software solutions and technology that make financial management for her clients easier.

On a day off, you might find Koren spending time with her family enjoying the Cowichan Valley, or in a quilt or craft shop.  She is drawn to the strong sense of community and enjoys the hiking and beaches, not to mention the weather! Koren is a lover of loud music, entertaining guests and connecting people. Her enthusiasm for life translates into everything that she does.



Alanna began her career in accounting over 20 years ago when she completed the first level of her CGA. She’s had a few career changes in between but accounting always calls her back. Alanna says it gives her a great sense of accomplishment each time she completes a file, and that she enjoys the challenge that accounting presents. “It is a field that always has space to grow and learn from”, says Alanna.

Not only is Alanna an avid traveller, she has done accounting work in three different countries! Alanna believes travel opens your eyes, awakens your heart and enlivens your soul.

On a day off, you’ll probably meet Alanna at a local vineyard doing a wine tasting. She has a breadth of knowledge about wine, and enjoys writing reviews for her blog - ask her for a recommendation! She also loves tending to her garden (which does contain grapes!), hiking, exploring antique stores, and meeting new people out and about in the community.